Hours: Mon-Fri 8am-5pm | Sat 9am -1pm | Sun Closed

FAQ

Fitting & Installation

Do I have to buy a minimum set quantity or ‘project pack’ just for the odd one or two items I need?
But I only have an overall area for my patio so what do I do now?
What then is the best way to work out what I need?
So do I need to book an appointment to get help with planning my project?
If you work out the quantities for me and I don’t have enough or end up with some left over, what happens then?
If I still have some left over, will you give me a refund?
Do you recommend I buy a few extras in case of breakages?
Can you recommend a Landscaper who can do my garden for me?

Pricing

Where can I find out your current prices?
Tell me a bit about your pricing policy, for example, does it include VAT?

Delivery

Do I have to be there when you deliver?
Do you charge for delivery and if so how much?
Can I collect to save on delivery?
Will there be any problems for delivery when bringing your vehicle onto my property?
Do you deliver on set days to certain areas/places?
Do you deliver on Saturdays and Sundays?

Products

Do you have a brochure you can send me?
How heavy can your products be?
What colours can you supply your products in?
Will there be any problems for delivery when bringing your vehicle onto my property?
Can you provide me with a m² rate for your products?